Excellent Jewellers

Privacy Policy

Information collection and use

In order to purchase from www.excellentjewellers.com.au  a user must first complete the registration form. Required information to process orders include:

First name, Last name, emails address, Postal address and Phone number. This information is essential for customer’s orders to be processed and delivered. This information is used by Excellent Jewellers(ETJ) to better serve and protect its valued customers.

Cookies
"Cookies" are small pieces of information that are stored by your browser on your computers hard drive. We use cookies to:

  • Record the visitor’s session information (such as the visitor’s shopping selection when ordering)
  • Record user-specific information on the pages the visitor selects for viewing.

If you do not wish to accept cookies, you can modify your browser preferences to reject them. However, if you choose to reject all cookies, you may be unable to use parts of the site.

Sharing
We use EMS to ship orders, and Hatton National Bank payment gateway to handle all financial transactions. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Shipping from excellentjewellers.com.au is handled by EMS, which requires a physical street address. EMS will not deliver to a Post office Box and requires a signature upon receipt of all packages.

Providing an absolutely secure environment for all financial transactions is of primary importance to excellentjewellers.com.au. To this end, we conduct all transactions through Hatton National Bank payment gateway. We believe this is the best way to protect our customer’s consumer rights, privacy and security.

Links
This web site contains links to other sites. Please be aware that we Excellent Jewellers are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Site Security
This website takes every precaution to protect our users’ information. When users submit information via the website, your information is protected both online and off-line.
All of our users’ information is restricted in our offices. Only employees who need the information to perform a specific job (for example, a customer service representative) are granted access to personally identifiable information. Furthermore, All employees are kept up-to - date on our security and privacy practices..

Every quarter, as well as any time new policies are added, our employees are notified and/ or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected.

Finally, the servers that we store personally identifiable information on are kept in a secure environment.

Notification and changes
Our Privacy Policy adapts to the internet’s dynamic environment. We keep you informed by updating this Privacy Policy as our procedures change. Please review it occasionally to remain informed.